Privacy & Cookie Policy

Introduction

MyFiladelfia ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.

We comply with the Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA) in South Africa. Please see the relevant sections below for more information about your rights under these acts.

We may collect personal information such as:

• Name, email address, and contact details
• Educational background and course enrollment information
• Payment information for course fees
• Information you provide in forms or surveys
• Usage data and cookies (see our Cookie Policy below for more details)

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small text files that are stored on your device when you visit our website.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly, including navigation and access to secure areas
• Analytical Cookies: Help us understand how visitors interact with our website through analytics services
• Functional Cookies: Remember your preferences and settings to enhance your experience
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements

Managing Cookies

You can control and manage cookies in various ways:

• Accept or decline cookies through our cookie banner
• Adjust your browser settings to block or delete cookies
• Use private/incognito browsing mode

Following the Protection of Personal Information Act (POPIA), we ensure that:

• We only collect and process personal information with your consent or as required by law
• We use your information for the purposes for which it was collected
• We keep your information secure and protect it from unauthorized access
• We allow you to access and correct your personal information
• We only retain your information for as long as necessary

Your Rights

You have the right to:

• Access your personal information
• Correct or update your personal information
• Request deletion of your personal information
• Object to the processing of your personal information
• Withdraw consent for the use of your personal information
• Control your cookie preferences

If you have any questions about this Privacy & Cookie Policy or wish to exercise your rights, please contact us at: